Support

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Frequently asked questions
Answers to the most common questions about the site
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Do I need to sign up?▼
No. All games and Dialogues are available without an account.
Is Snug Bay free?▼
Yes, completely free. There are no subscriptions and no hidden fees. Unobtrusive ads help us keep the site running.
How is my progress saved?▼
Your progress is saved automatically in your browser. If you clear your browser data or open the site on another device, your progress will not carry over.
I found a problem on the site. Where do I report it?▼
Use the form on this page: choose "Problem on the site" and describe what happened. We will fix it as soon as we can.
Can I suggest an idea?▼
Of course! Use the form and choose "Idea or suggestion". We read every message and appreciate your feedback.
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Write to us
A question, a suggestion or a problem report
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We will reply to this address